ICT Cluster Priority Assessment

The present document provides an analysis of the state of the art of Information and Communication Technologies (ICTs) in the Latin American and Caribbean (LAC) region, focusing specifically on its application in Small and Medium Enterprises (SMEs).
The results suggest development policies based on an integrated approach, combining funds and knowledge availability, providing new technologies and redesigning business processes, involving local intermediary organizations and promoting internationalization.


Summary

The present document provides an analysis of the state of the art of Information and Communication Technologies (ICTs) in the Latin American and Caribbean (LAC) region, focusing specifically on its application in Small and Medium Enterprises (SMEs).

The results suggest development policies based on an integrated approach, combining funds and knowledge availability, providing new technologies and redesigning business processes, involving local intermediary organizations and promoting internationalization.

Objectives

The document provides a framework for future initiatives and investments, identifying the critical success factors and suggesting action guidelines to foster ICT innovation and development in Latin America SME economy.

Publisher & Authors

Publisher:
Inter American Development Bank
Author:
INNOVA S.p.a. (Carlo Figà Talamanca, Aleardo Furlani, Alex Alves)

For further information on the content of this book, please refer to the web site: http://www.springerlink.com/content/x51128485r56h65t/

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