"Best Practices, a benchmarking exercise to improve the National Contact Point services"

The integration of the scientific communities of the New Member States and Candidate Countries into the European Research Area is real a challenge. One approach has been to analyse how to improve the National Contact Points (NCPs) services provided to the scientific communities in our respective countries through a benchmarking exercise.

Summary

The integration of the scientific communities of the New Member States and Candidate Countries into the European Research Area is real a challenge. One approach has been to analyse how to improve the National Contact Points (NCPs) services provided to the scientific communities in our respective countries through a benchmarking exercise.

This exercise has enabled to draw the most relevant and transferable best practices and has given an outlook on their future potential implementation process. This exercise has strongly permitted to enhance the working efficiency of the whole NCP Network.

Objectives

The book is targeted not only to National Contact Points but also other NCPs working in other thematic areas.

This book is a useful reference document to all Network structures that are willing to strengthen their networking potential.

Author

Author:
INNOVA S.p.A. (Antje Klaesener and Antonella Vulcano) with contributions from Angela Vulcano, Italian National Contact Point (NCP) for the 6th EU Framework Programme Thematic Priorty 6 “Sustainable development, Global change and Ecosystems”

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